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Telesales Representative
Summary: The Outbound Sales Representative reports to the Sales Manager on a day-to-day basis and is responsible for
initiating and making outgoing sales telephone calls based on system generated leads. Telephone selling is the primary
function of this position. This is a Work at Home opportunity. (See Computer requirements)
Experience: Inside sales experience in a fast-paced environment, including telesales or a professional sales
background in a business setting. A proven track record in successfully promoting and achieving/exceeding targets/deadlines;
Excellent interpersonal, spoken and written communication skills in the English language;
Commitment to superior customer service; Strong computer skills in database systems, electronic mail, & internet.
Specifically, the ability to navigate a computerized data entry system or other relevant applications;
Ability to communicate in the French Language would be considered an asset, however, not essential.
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Customer Service
Summary: The representative would handle incoming customer service inquiries and problems via the telephone
with the intent of providing customer satisfaction and retention. Customer Service is the primary function,
but this position may require minimal selling or promotion of products or services.
Experience: Receives and/or places telephone calls which are basic and routine. Uses computerized system for tracking,
information gathering, and /or trouble shooting. May answer inquiries, resolve problems, promote and sell products /services
and/or enter or confirm sales. Requires limited knowledge of company, products, and/or services;
May respond to customer inquiries by referring them to published materials, secondary sources.
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Manager Supervisor
Summary: The Supervisor/Manager is assigned to a given team and is responsible for driving desired sales results in the highest
quality manner with a strong attention to detail. This position also requires efficient use of various computerized customer
management and data entry systems, basic knowledge of client products and services, and a complete understanding of the sales call process.
Experience: General Computer skills, PC/Microsoft Office, Browser, E-mail; Successfully complete new hire, sales, and product training;
Ability to adhere to policies and procedures; Able to use client telephony systems;
Ability to demonstrate strong verbal and written business communication;
Ability to interface effectively with executive management level.
Responsibilities: Meet predetermined quotas and targets, maintain opportunity-nurturing goals while managing daily operations
and represent the client in a professional manner. Update current customer information directly into the customer database;
Meet or exceed client requirements for deliverable output as defined by client.
Act in a professional manner and maintain the voice of the client; Ensure highest quality is maintained to meet and/or exceed client specifications;
Meet or exceed minimum requirements for sales processes and efficiency measurements (number of dials, active time percentage, etc.)
to ensure activity levels are sufficient enough to drive productivity results.
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Web Developer
Summary: The Web Designer role will involve supporting new and existing clients with changes and or set-up of their website, material and CMS.
Your excellent customer service and communication skills will allow you to build relationships with clients and help them to understand
the regulations governing their industry web sites.
Experience: Strong knowledge of Joomla, PHP, MySQL, Adobe Photoshop will enable you to make immediate changes to client’s sites;
Experience managing your time effectively as well as multiple tasks and assignments, while striving to advance the company and our clients;
Experience creating marketing material and web based graphics based on client and management input;
Intermediate Computer skills, PC/Microsoft Office, Browser, E-mail; Ability to demonstrate strong verbal and written business communication.
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PHP Programmer/Developer (Bangalore/Mumbai/Vadodara/New Delhi)
The successful candidate will construct, develop, code, debug and maintain web site applications and conform to in-house software development processes as well as define software design methodology for the development and implementation of Internet based applications (to support all aspects of web site functionalities). In addition, the Senior PHP Developer will also perform code evaluation and determine recommendations for adaptation, create Low Level Design Document from Functional Specification and Technical design document and conduct low level design review with Team Lead and Technical Lead to ensure that the low level designs conform to respective functional specifications and Technical designs.
The Senior PHP Developer also participates in code reviews with the Team Lead and Technical Lead to ensure that the code adheres to the low level design, and that the code meets coding standards compliance. He/she will also apply rigorous testing methodologies and use cases to analyze and verify software programs, algorithms, data transformation, forms, reports and interfaces. For immediate consideration, don't delay, apply online today at virtual247service.com
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Jr./Int. Data Integration Specialist
This individual will work closely with our Database Administrator and .NET Development teams to support and evolve our custom software solutions for a variety of unique business applications.
If you have superior interpersonal skills, excellent command of the English language (oral and written) and demonstrated experience with Microsoft SQL Server Platform, you just might be the person we’re looking for.
Position Description:
This position will work closely with our client’s in-house technical staff to determine and define where data required in our application resides and then quickly build an automated system (ETL) that will import that data in the most efficient and effective way into our solution. The successful candidate will be brought in to grow and further refine the role and will be responsible for supporting the full life cycle of client data integration. These tasks will be performed in conjunction with the customer implementations and ongoing support of existing installations.
Duties and Responsibilities:
- Gather Customer Requirements for Data Integration
- Design and document all data models.
- Design, implement, and optimize components for superior Data Integration (DI) results.
- Day to Day Administration of various components of the system
- Schedule and monitor the maintenance and backups of all DI systems
- System/Application performance monitoring, tuning and benchmarking to establish capacity planning.
- Troubleshooting of database platform, SQL, and related application issues.
- Release Support
- Responsible for deployment and rollback execution to support software/solution releases.
- Tune SQL Queries & database performance
Education and Experience Requirements:
- 3-5yrs experience with DTS and/or SSIS experience necessary
- Bachelor’s degree or equivalent related experience required
- 3-5 yrs supporting Microsoft SQL Server databases and applications in an enterprise application environment.
- 3-5 yrs of professional business systems development (analysis, design, and programming) experience, preferably in a complex systems environment.
- Professional database administration certification (MCDBA) is preferred
- Senior level ability to provide technological solutions to business challenges and opportunities.
- Strong critical thinking, judgment, problem solving and analytical skills.
- Superior English language communication skills - verbal, written, listening and presentation.
- Ability to successfully manage multiple complex projects/tasks effectively; experience with applied project management methodologies.
- Solid command of Microsoft SQL Server 2000/2005 platforms.
- Solid thinking in technical analysis and troubleshooting situations.
- Thorough understanding of software development environments, and the database administrator role within those teams.
- Must work well within a team.
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